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Negotiation Skills

"Negotiation is a basic means of getting what you want from others. It is a back and forth communication designed to reach an agreement when you and the other side have some interest that are shared, and others that are opposed."

- Fisher & Ury

By Belinda Clemmensen, B.Sc., M.Ed of Clemmensen Consulting


This program has been developed in a spirit of win/win outcomes. We learn how to look for the creative solutions that can help not only us achieve our ends, but also that helps others achieve theirs. When our colleagues, partners and friends are also happy - that translates into many more wins for us in the long run. We will have fun learning about the attitudes and beliefs that we hold, how they help us or hinder us in negotiations, and how to maximize our interpersonal effectiveness.



1 to 1.5 Days



  • Theoretical Models
  • Role plays
  • Video clips
  • Case Studies
  • Experiential Activities
  • Role plays
  • Group Discussions
  • Reflective processes


Key Learning Points:

  • Participants will  have explored and understand the difference between selling and negotiating.
  • Participants will learn, practice and develop skills in the steps of effective negotiation.
  • Participants will understand how to evaluate and make decisions based on which initiatives and alternatives will create the best outcomes.
  • Participants will develop the skill of saying "no" and still creating a win/win.
  • Participants will develop the skill to contract for maximum benefit when you say "yes".
  • Participants will build self-awareness as a negotiator.


Customizable Points:

  • Consultation with the client is a necessary and integral part of the final design process, all components of the program are adaptable to meet individual needs.
  • group discussions, case studies and experiential activities can all be customized to address specific concerns and objectives for specific clients.


Additional Information:

  • This program is not a band-aid solution, it will require participants to reflect on their own behaviours and attitudes as well as understanding that as people, we all need to keep developing from whatever starting point we find ourselves at.
  • This is a learning and skills development program.
  • I recommend delivering this program over a day and a half. One day to deliver the program, and assign on going "homework". And then a follow up half day in a couple of months to reinforce the learning and trouble-shoot based on application of the concepts.